Track made-to-order requests, pickup schedules, deposits, and customer preferences in one organized system. Never lose a special order again.
Problems We Solve
Special orders are high-value, and high-risk when managed manually. Here is what businesses lose without a proper custom order system.
How Orderna Helps
Orderna gives you a centralized log for every custom order, with all details, pickup schedules, deposit tracking, and status updates in one place.
Every special order is logged with customer name, details, quantity, and pickup schedule, searchable and accessible anytime.
Set and track pickup dates and times for every custom order. See what is due today, this week, and next month.
Move orders through stages: received, in production, ready for pickup, collected, with full visibility at every step.
Record deposits at the time of order and track the remaining balance. Reconcile automatically at pickup.
Key Capabilities
Record all order details (size, specs, quantity, notes, and delivery instructions) at the time of order.
See all upcoming orders organized by pickup date. Know what is due today, this week, or next month.
Get notified when a custom order's pickup date is approaching. Never miss a due date again.
Log deposits collected at time of order and track what is still owed. Reconcile automatically at fulfillment.
See all past and current custom orders tied to a customer profile for context on repeat clients.
Find any order instantly by customer name, product type, or pickup date, no digging through notebooks.
Best For
If your business takes orders before you produce or fulfill them, Orderna keeps every one organized, tracked, and never forgotten.
Manage custom cake orders, design specifications, and delivery dates without losing track.
Track bulk custom orders with personalization notes and scheduled pickup or delivery.
Record customer measurements, design choices, and fitting appointment schedules.
Log custom repair jobs with customer specs, due dates, and deposit amounts collected.
Manage large custom orders with split deliveries, partial payments, and multiple recipients.
Track event orders, meal counts, special requirements, and delivery logistics from one system.
Related Features
Custom Order Management works best alongside inventory, customer profiles, and production insights for a complete picture.
Track stock levels in real time. Get low-stock alerts and automatic deductions after every sale, no manual counting.
FAQ
Have questions? We've got you covered. Explore our frequently asked questions to learn more about how Orderna can help your business succeed.
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